Moncrief Heating & Air Conditioning

Most companies keep their employees in the dark when they are going through the selling process. I went the other way. I informed them that we were planning on partnering with investors. Consequently, it was not weird when strangers frequently came to visit or noticing our accounting team was assembling a significant and an unusual amount of information. Rumors were swiftly addressed. We did not make the sale close announcement. Two months after the closing date field employees asked when the sale was going to happen. I told them it happened two months ago. They said they have seen no changes. I said that's what I told you was going to happen when we first started down this road.

For the company presidents, including me, there were weekly Zoom meetings. GMP quickly understood our financial statements and reporting data. They asked questions—good questions—the sort of questions that made us think. Hmmm. We need to make a change. They helped us see the light without telling us what to do. The results were that Moncrief increased its sales and profits while keeping the old school culture intact.

All the while GMP was purchasing more HVAC companies to add to our platform. Resulting in more company presidents on the Zoom calls. More sharing ideas and best practices. More bonding. More group collaboration between department managers on their Zoom calls. More one on one phone calls with affiliates to seek advice and share experiences. More employee promotions. Many became more engaged and excited. The feeling was that we were going somewhere and we did.